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You can buy tickets at the ticket counter at any Greyhound bus station, where you'll be given your printed ticket. You can buy a ticket for travel the same day, or take advantage of lower prices by buying your ticket in advance.

There are power outlets on each row of seats on the bus. On the older buses the plugs are by the windows. There is also wifi on the newer Greyhound buses but how well it works depends on a lot of different factors.

If purchasing a Web Only Fare, the customer must take their confirmation to the Will Call booth first to receive their boarding ticket. The customer must then go to a designated ticket counter line no more than 45 minutes before the scheduled departure to separately purchase Priority Boarding.

If you bought a Flexible fare you can refund or exchange your ticket for free. With all other fare types, your ticket is non-refundable but you can still change it for a $20 fee prior to your scheduled departure date.

To travel on a bus within a metropolitan area, all you need is a schedule and fare. To ride to locations far and wide across the U.S., you'll need photo ID for a ticket on Greyhound. The bus service offers ticket purchases online, over the phone, at the terminal or through a Greyhound agency.