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Can I keep my smart meter if I change electric supplier?
Asked by unknown
1 Answers
Having a smart meter doesn't affect your right to switch energy providers whenever you want. So if you've had a smart meter installed but you want to move to a new supplier, you will still be able to do so. However, you may find your smart meter loses its functionality and reverts to being a traditional meter.
How long does it take to change energy supplier?
Asked by unknown
1 Answers
Ideally, the switch should take no longer than 17 days from the date you arranged to change supplier. This allows for a 14 day "cooling off period" where you can change your mind about switching. This comes after energy regulator Ofgem challenged gas and electricity companies to cut their switching times.
How do I find out who my gas and electric supplier is?
Asked by unknown
1 Answers
To find out which utility company currently supplies a property with gas or electric, you can call the Meter Number Helpline and provide your gas meter number to find out who your gas supplier is.