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Why is it important to manage customer relationships?
Asked by unknown
1 Answers
Customer relationship management (CRM) is important in running a successful business. The better the relationship, the easier it is to conduct business and generate revenue. Therefore using technology to improve CRM makes good business sense. CRM solutions fall into the following four broad categories.
What are the features that a small business should look for in a cloud computing solution?
Asked by unknown
1 Answers
The cloud computing features a business owner should consider are adaptability for smartphone devices, security, and protection of virtual assets, integration of applications across different interfaces, the potential for scaling of solutions, and the ability for quick migration in case of vendor shut down. Customer support is another vital aspect.
What are the usual service hours of a call center?
Asked by unknown
1 Answers
Call center services are offered 365 X 24 X 7 although some call centers are not available 365 X 24 X 7.