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What is CRM software?
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Customer relationship management(CRM) software is a technology that is today used by small and big businesses to organise, automate, and monitor customer information.
Why is CRM system important?
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Relationship with your customer plays a vital role in the success of your business. CRM software uses technology to successfully better this relationship.
Does salesforce have an API?
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They are REST API, SOAP API, Bulk API, and Streaming API. Together they make up the Salesforce data APIs. Their purpose is to let you manipulate your Salesforce data, whereas other APIs let you do things like customize page layouts or build custom development tools.