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Does salesforce have an API?
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They are REST API, SOAP API, Bulk API, and Streaming API. Together they make up the Salesforce data APIs. Their purpose is to let you manipulate your Salesforce data, whereas other APIs let you do things like customize page layouts or build custom development tools.
What is CRM process?
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1 Answers
A CRM (customer relationship management) application provides enormous benefit for a company. But underlying the success of the CRM is another vital basic element: the sales crm process. Without an established sales process also known as pipeline management a CRM will never deliver its full potential.
How does CRM help in business?
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1 Answers
CRM helps in many ways in the corporate world. Some of the common areas that it benefits are business management, data analysis, targeted marketing, customer tracking and sale tracking.