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  • How do you start a customer loyalty program for you business?

    Asked by unknown
    1 Answers
    Offering a loyalty program is a great way to keep your customers coming back for more and turn one-time purchasers into real advocates for your business. The first step to setting up a customer loyalty program is working out the right type of program for your business. This means you need to understand your customers: what motivates them, their buy
  • Does a points program work well?

    Asked by unknown
    1 Answers
    Points programs are great at getting lots of people to sign up, but not great at increasing engagement due to low differentiation and low value. These programs are all about acquisition and not much else. While there are some points programs that are successful and provide more value, these programs are best paired with a premium loyalty tier.
  • How do refer-a-friend customer loyalty programs work?

    Asked by unknown
    1 Answers
    Refer-a-friend loyalty programs are exactly that: They reward customers for referring friends, family, or colleagues, giving them discounts or special offers. One company that uses a refer-a-friend loyalty program is Mahabis. Interestingly, they offer slightly different referral offers for different regions. For their U.S.-based customers, they off