Resultsbee.com

Survey questions that measure employee satisfaction or engagement usually use a 5-point rating scale, where the lowest possible raw score is a 1, and the highest possible raw score is a 5. In other words, you need some way to benchmark your survey results.

Organisations typically measure employee engagement using survey results. The Employee Engagement Index measures employees' engagement with their jobs or day-to-day work. It is based on survey questions that assess factors such as the effort and enthusiasm they put into their daily activities.

Online customer service is important because The best customer service builds trust. Customer service matters more than price. It will build brand awareness. Good customer service reduces problems. It appeals to the customer.