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Why is it important to manage customer relationships?
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Customer relationship management (CRM) is important in running a successful business. The better the relationship, the easier it is to conduct business and generate revenue. Therefore using technology to improve CRM makes good business sense. CRM solutions fall into the following four broad categories.
What is a CRM tool?
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Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving.
Why is CRM system important?
Asked by unknown
1 Answers
Relationship with your customer plays a vital role in the success of your business. CRM software uses technology to successfully better this relationship.