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What are Keys to Improving Your Customer Service Skills?
Asked by unknown
1 Answers
1) Pay the most attention to key touchpoints, but make sure you have a full view of the customer experience, or you risk lapses in service that can really hurt business. 2) Improve your customer interactions. 3) Enhance your customer service strategy - Always be available, create customer communities. 4) Give your customers a way to provide feedbac
What are the measures of performance?
Asked by unknown
1 Answers
Performance measurement is the process of collecting, analyzing and/or reporting information regarding the performance of an individual, group, organization, system or component.
Why performance evaluation is necessary?
Asked by unknown
1 Answers
Set new goals. The most productive employees are those that are constantly driven, and unrelenting in their pursuit of goals. Setting achievable targets during the appraisal helps to motivate employees, and empowers them to feel more confident when they hit them.