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What is a Salesforce integration?
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A data integration solution uses APIs (SOAP or REST) to deliver data from one system to another, as well as to update Salesforce objects, perform searches, maintain passwords, and more. Process integration connects apps and systems at the workflow level to implement business processes end to end.
How does CRM help in business?
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CRM helps in many ways in the corporate world. Some of the common areas that it benefits are business management, data analysis, targeted marketing, customer tracking and sale tracking.
Does salesforce have an API?
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1 Answers
They are REST API, SOAP API, Bulk API, and Streaming API. Together they make up the Salesforce data APIs. Their purpose is to let you manipulate your Salesforce data, whereas other APIs let you do things like customize page layouts or build custom development tools.