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Why is CRM system important?
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Relationship with your customer plays a vital role in the success of your business. CRM software uses technology to successfully better this relationship.
What is CRM software?
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Customer relationship management(CRM) software is a technology that is today used by small and big businesses to organise, automate, and monitor customer information.
What is CRM process?
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A CRM (customer relationship management) application provides enormous benefit for a company. But underlying the success of the CRM is another vital basic element: the sales crm process. Without an established sales process also known as pipeline management a CRM will never deliver its full potential.