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What does it mean to provide excellent customer service?
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Good customer service means helping customers efficiently, in a friendly manner. It's essential to be able to handle issues for customers and do your best to ensure they are satisfied. Providing good service is one of the most important things that can set your business apart from the others of its kind.
1) Get control of yourself 2) Listen and let the customer vent 3) Show the customer you care 4) Don't blame the customer or the company 5) Try to solve the problem, or get someone who can 6) Finally, don't make promises you can't keep.