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What do I do if my console is suspended or banned?
Asked by unknown
1 Answers
You may get the error message, “This console has been banned for violations of the Terms of Use. To protect the Xbox Live service and its members, Microsoft does not provide details about console bans. There is no recourse for Terms of Use violations.” This indicates that the Xbox Live Policy & Enforcement Team has banned the consol
How do I extend the warranty for my Xbox One console?
Asked by unknown
1 Answers
xtended warranty is only available for Xbox One.To extend warranty coverage for your Xbox One system, you can only purchase Microsoft Complete for Xbox One at the time of your console purchase. Microsoft Complete for Xbox One provides three total years of coverage for your Xbox One system. Additionally, Microsoft Complete for Xbox One provides a wa
My Xbox console is in warranty. Why is there a service charge?
Asked by unknown
1 Answers
The console you purchased might be from a country/region that’s a non-launch market. Charges may apply to cover additional shipping costs to non-launch countries. Customer support and replacement services are available to customers in all launch countries. In European Union and European Free Trade Association countries, every customer who pur